TransferToFlow

Transfer the contact to another contact flow.

Signatures

// Static flow name
IFlowBuilder TransferToFlow(string flowName, string? identifier = null)

// Dynamic flow from attribute
IFlowBuilder TransferToFlowDynamic(string attributePath, string? identifier = null)

Parameters

Parameter	Type	Required	Description
flowName	string	Yes	Name or ARN of the target flow
attributePath	string	Yes	JSONPath to attribute containing flow ARN
identifier	string?	No	Optional identifier for the action

Examples

Basic Flow Transfer

Flow.Create("Main Menu")
    .GetCustomerInput("Press 1 for Sales, 2 for Support.")
        .OnDigit("1", sales => sales
            .TransferToFlow("SalesFlow")
            .Disconnect())
        .OnDigit("2", support => support
            .TransferToFlow("SupportFlow")
            .Disconnect())
        .OnDefault(def => def.Disconnect());

Modular Design

// Entry flow
Flow.Create("EntryFlow")
    .PlayPrompt("Welcome to Nick Software.")
    .TransferToFlow("MainMenu")
    .Disconnect();

// Main menu flow
Flow.Create("MainMenu")
    .GetCustomerInput("Press 1 for Orders, 2 for Returns.")
        .OnDigit("1", orders => orders.TransferToFlow("OrdersFlow"))
        .OnDigit("2", returns => returns.TransferToFlow("ReturnsFlow"))
        .OnDefault(def => def.TransferToQueue("General"))
    .Disconnect();

Dynamic Flow Selection

Flow.Create("Dynamic Router")
    .InvokeLambda("GetRoutingInfo")
        .OnSuccess(s => s
            .SetContactAttributes(attrs =>
            {
                attrs["TargetFlow"] = Attributes.External("FlowArn");
            })
            .TransferToFlowDynamic("$.Attributes.TargetFlow"))
        .OnError(e => e.TransferToFlow("DefaultFlow"))
    .Disconnect();

Language-Based Routing

Flow.Create("Language Router")
    .GetCustomerInput("Press 1 for English, 2 para Español.")
        .OnDigit("1", en => en.TransferToFlow("EnglishFlow"))
        .OnDigit("2", es => es.TransferToFlow("SpanishFlow"))
        .OnDefault(d => d.TransferToFlow("EnglishFlow"));

See Also

• EndFlowExecution - Return from subflow
• Disconnect - End contact

For more details, see InvokeFlow.